Frequently Asked Questions
Contact Us at: customercare@cuchicuchicreative.com
We accept PayPal and the
following credit cards: Visa, Mastercard, Discover, American Express.
Do you ship
internationally?
We do not ship internationally at this time.
What shipping carriers do you use?
We use USPS, UPS, and local delivery within a 10 mile radius of North
Kingstown, RI.
How long does it take to process my order?
Once payment has been made, 99% of all orders leave our fulfillment center
within 2-3 days.
How long does shipping take?
Our average shipping time is 2-5 business days depending on your
location.
How do I track my order?
We will send you the tracking number after shipping your purchase within 1-3
business days.
We may periodically share discount codes across various
channels, including email, social media and our website. The best way to
stay up to date on new product launches, events, and special promotions is to
subscribe to our newsletter and follow us on social media. You can subscribe to
the newsletter at the bottom of the page or Sign Up Here!
Follow us on Instagram here @cuchicuchicreative
What is your return policy? More than anything, we want you to be happy. If we're not your jam please send us your opened or unopened product for a refund or a store credit for a full 30 days after you order.
Where Does Cuchi Cuchi Manufacture Its Products?All of our products are manufactured in the ocean state – Rhode Island.Extensively tested on people – never animalsWe are cruelty free and Leaping Bunny certified